Return & Refund Policy

Our Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Window

You have 30 days from the date of delivery to return any unworn, unwashed items with original tags attached. Items must be in their original condition and packaging.

How to Return

  1. Log into your account and go to your order history
  2. Select the item(s) you wish to return
  3. Print the prepaid return label (US orders only)
  4. Pack items securely and attach the return label
  5. Drop off at any authorized carrier location

Refund Process

Once we receive your return, please allow 3-5 business days for inspection. Approved refunds will be credited to your original payment method within 5-7 business days.

Exchanges

We recommend returning the item for a refund and placing a new order for the desired item. This ensures the fastest processing time.

Non-Returnable Items

  • Final sale items
  • Swimwear and intimates
  • Personalized or custom items
  • Gift cards
  • Items worn, washed, or without tags

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service within 48 hours of delivery. We'll arrange a free return and send a replacement right away.

Compare
Products
No items added to compare yet. Browse Products to find items you’d like to compare.
Compare Products
Clear All Products

549 Oak St.Crystal Lake, IL 60014

GET DIRECTION
  • themesflat@gmail.com

  • 315-666-6688

SIDEBAR ACCOUNT